Security TechnicianJob Code:
Court Services & Community AlternativesDepartment:
Day Report CenterFT/PT Status:
Job Responsibilities: Position Summary:
Monitors and supervises adult male/female participants within the Milwaukee County Day Reporting Center. Maintains accountability of participants at all times and ensures adherence to all safety, security, and sanitation requirements. Essential Functions:
- Monitor and ensure regular and predictable attendance of participants, and report all concerns immediately to the Program Director, (or the Administrator in the PD's absence) and House of Correction.
- Supervise participants in all areas of the MCDRC.
- Conduct a brief interview with new participants to gather demographic and contact information for the database.
- Take photographs of each participant and make ID badges for first-time admissions to the MCDRC, as well as upload the photograph file into the database.
- Complete Security Intake forms with each new participant.
- Inform all new participants of the MCDRC rules and regulations, and consistently enforce these policies.
- Adhere to the evidence-based principles of Motivational Interviewing, Motivational Incentives, "What Are They Thinking?" curriculum, and other practices with participants that will help to support pro-social progress.
- Check as required all locking devices, alarms, and security equipment.
- Conduct daily entrance checks and searches on all participants entering the MCDRC, as well as maintain control of contraband and other items not permitted into the MCDRC, (hats, cigarettes, sunglasses, etc.).
- Drug test participants as needed.
- Make the required rounds through the MCDRC the participants' lockers, and the bathrooms, as well as document these perimeter checks in the database(s).Prepare all required reports and documentation such as disciplinary and accidents, incidents reports, medical reports, escapes, participants'' sign in/out sheet. Follow policy to make required notification of incidents and distribution of reports.
- Participate in preventive methods of discipline.
- Maintain both the security of the facility and the sanitation of the facility to secure the safety of all participants, staff and the public.
- Attend training sessions as directed.
- Attend scheduled staff meetings - bi-weekly or monthly all-staff meetings.
Other Duties and Responsibilities:
1. Provide coverage for other Security Officers as needed or required.
2. Other job-related duties as may be necessary to carry out the responsibilities of this position.
Job Qualifications: Minimal Qualifications:
Minimum of a high school diploma or equivalent is required. Prior experience in law enforcement is strongly desired. Familiarity with evidence-based practices with offenders such as Motivational Interviewing, Motivational Incentives, the R-N-R Model, and criminogenic risk and need assessments a plus. Must possess a valid Wisconsin Driver's License and insured auto; Must pass criminal background check and drug test prior to official hire. Knowledge, Skills and Abilities:
Written and verbal communication skills mandatory. Ability to communicate effectively and in a positive manner with the Administrator, the Program Director, co-workers, subcontractors and clients, as well as external entities collaborating with the MCDRC. De-escalation skills a must for this position. Ability to work in a constant state of alertness and respond in a crisis situation. Ability to multi-task and work under deadlines. Knowledge of community resources to include housing, education, public transportation; knowledge of CCAP; Sensitivity toward cultural, ethnic, an disability issues; Good organizational, computer and typing skills; Training and/or experience in motivational, trauma informed care and motivational incentives.
Other Job Information (if applicable): Work Relationship and Scope:
Works primarily with participants. Also interacts with all staff at the MCDRC, including WCS staff and leadership, as well as the partner providers on-site. Reports directly to the Program Director on-site at the MCDRC, and to the Administrator in the Program Director's absence. Has contact with a wide variety of individuals to include criminal defendants, attorneys, judges, courthouse personnel, sheriff department, jail staff, Probation and Parole agents, treatment. Working Conditions:
Most of the work will take place at the Milwaukee County Day Report Center 1036 N. 10 th Street, Milwaukee, WI. Schedule varies with business needs, but staff are generally scheduled between the hours of 7:00 a.m. and 4:00 p.m. Monday through Friday. Physical Demands:
Must be able to be mobile throughout the facility, sit for extended periods of time, walk and stay alert while on shift. Must be able to evacuate occupants from building in less than three minutes in the event of an emergency. Requires ability to provide First Aid and CPR. Some lifting required.
Follow agency Code of Conduct; adhere to established policies and procedures of the agency and of all funding sources; conduct self in an ethical manner; maintain professional and respectful relationships with program staff, other WCS staff, clients and all external persons and agencies involved with service provision; sensitivity toward cultural, ethnic and disability issues; demonstrate commitment to agency values and mission.