My client is offering a great opportunity to support the membership team within the business. The successful candidate will implemenmt the membership, recruitment and retention strategy to achieve member growth, increase member engagement and cross selling opportunities within the business.
Salary: £32000 & benefits
Support the Membership Manager to execute the member recruitment and retention strategy, contributing to the achievement of the revenue budget for membership.
Undertake desk-based research to identify and qualify new member leads.
Conduct effective competitor analysis for targeted development activities.
Make prospecting calls and follow up incoming leads to secure the successful recruitment of new members.
Under supervision of the Membership Manager, generate bespoke proposals to support the recruitment process.
Execute the in-house new member joining process to induct them on accessing and benefiting from the full range of BSRIA services.
If required, attend and participate in relevant trade shows/exhibitions with the view to generating new business opportunities and gathering industry intelligence.
Maintain GDPR compliance when handling member data.
Ensure CRM system and member records are maintained and updated in accordance with procedures.
Ensure operational processes, procedures and policies are followed.
Any other duties commensurate with the role.
Consultative selling and business development skills (essential).
Experienced in corporate membership environment (desirable).
Knowledge of the built environment (desirable).
Proven commercial acumen.
Excellent communication skills, both written and spoken.
Excellent customer service skills.
Driven and results orientated.
Excellent team working.
Experienced in building relationships with key stakeholders and colleagues.
Willingness to travel as and when required.