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Hawaiian Speaking Server - Full Time- $1,500 Hiring Bonus

Honolulu, Hawaii
23 Sep 2022

Come and join the magic with Aulani, A Disney Resort and Spa! Perks and benefits may include:

  • 100% full coverage of healthcare for you and your eligible dependents
  • 100% paid tuition at network schools
  • Free lunch
  • Free parking
  • Free theme park admission and much more!

Responsible for greeting guests and creating an exceptional Aulani dining experience. Servers take/deliver orders and anticipate additional needs while bringing the story of Aulani to life in their interactions. Converse with Guests and Cast in lelo Hawai i to demonstrate the Hawaiian language and further activate the themed restaurant environments. High guest service expectations, initiative and ability to hold conversations with guests to assist with a storytelling experience while dining.

$1,500 Hiring Bonus (First payment after 90 days = $375 and Second payment after 150 days = $1,125)

To be eligible for the sign-on bonus, cast members must be in the position continuously for at least 90 days after hire and be employed by The Walt Disney Company at time of payment. A cast member is hired after the successful completion of Disney Traditions or one full day of employment. To be eligible for an incentive bonus after 150 days, cast members must remain employed in the position continuously for at least 150 days and be employed by The Walt Disney Company at the time of payment. Payments will be made approximately two weeks after the 90 and 150-day milestones, respectively. Bonus payments are subject to applicable taxes and other legal withholding. Disputes concerning eligibility to a bonus payment shall be resolved by Disneyland Recruitment in its sole and absolute discretion. The incentives offered herein are subject to change at any time, with or without notice. Cast Members hired after September 30, 2022 will not be eligible for an incentive award

Responsibilities :
  • Ability to serve 4-6 table stations, depending on party size which includes taking food order, entering in POS system, delivering food to tables and following up with guest service and needs until meals are complete and guest leaves (all course meals, refills, pre-bussing tables etc.)
  • Work with POS systems to enter guest food orders accurately and efficiently
  • May set tables and/or seat guests
  • Converse with Guest & Cast Members in Hawaiian
  • Engage with guests to teach them about the Hawaiian culture and language using the lelo Room shadow boxes as a leaping point
  • Share Aulani Hawaiian values with our guests
  • Anticipate Guests needs and act accordingly
  • Serves food and beverage to Guests at proper temperature
  • Shares knowledge of wines and spirits to Guests
  • Able to articulate menu options and ingredients to Guests
  • Assists guests with directions, entertainment, show event schedules and other information
  • Clears tables and perform pre-bussing duties
  • Ability to work with kitchen/restaurant equipment including, but not limited to coffee brewers, juice and soda fountains and toasters
  • Must be comfortable working with kitchen supplies including small/large trays, carafes, coffee pots, plates, silverware and glassware
  • Practices proper sanitation procedures and maintains cleanliness of the side stations
  • Completes assigned side work as necessary including but not limited to: polishing silverware, folding/rolling napkins, filling condiment caddies, cleaning beverage side station, slicing and pitting fruit for garnishing drinks
  • May combine the serving of food with a small amount of the preparation of food
  • May serve as a Cocktail server
  • Enters guest order into system, delivers guest check, completes self-banking of guest checks

Basic Qualifications :
  • Must meet state requirements to obtain Hawaii Liquor Commission card
  • Must be at least 18 years of age
  • Knowledge of Hawaiian language - ability to speak to Guests in Hawaiian
  • Strong knowledge of Hawaiian culture
  • Must have previous serving experience
  • Ability to multi task and work in a very fast paced environment
  • Speed, accuracy and efficiency are required and ability to work well under pressure
  • Demonstrated ability to own and resolve guest situations
  • Demonstrated excellent Guest service and service recover skills
  • Self directed, trusted and good team player
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, holidays and special events

Preferred Qualifications:
  • Alcohol Awareness Training (i.e. RVP, TIPS or equivalent)
  • Previous bartending experience in a fast paced high volume environment
  • Some food serving knowledge/experience
  • Knowledge of Japanese language preferred

Additional Information :
This role is Full-Time and requires full availability for any shift at any time - including early mornings, late nights, weekends and holidays.

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Keyword: AULANICASTING, Aulani Casting
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  • Job Reference: 719480632-2
  • Date Posted: 23 September 2022
  • Recruiter: Aulani, A Disney Resort & Spa
  • Location: Honolulu, Hawaii
  • Salary: On Application