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Call Center Representative

Location
Morristown, New Jersey
Remote Working
Remote Working
Job Type
Permanent
Posted
23 Sep 2022

*This is not a remote position*

TRC is partnering with a company to build their 1st Shift Customer Service Associate team in the Dunwoody, GA area.

Customer Service Associate
We are looking for individuals who have exceptional customer service skills.
Monday through Friday, 8am-5pm
One Saturday or Sunday per week (Remote) WITH pay differentials (Up to $5 more per hour)

What's in it for you?
Temporary to hire! Full time hours
This is a 24/7 Emergency Response Call Center. Positions require candidates to be comfortable working in a 24/7 environment including working weekends and holidays.
Overtime often available
$20 per hour with differentials for 2nd shift, 3rd shift, and weekends
Will be required to work Saturday or Sunday with pay increases to $4.00 more per hour (Saturday) and $5.00 per hour (Sunday) for shifts that are part of regular 40-hour week
Provide courteous, friendly, helpful, and efficient service to external and internal customers placing or inquiring about service requests
Contact customers and communicate details of service request
Gather complete and accurate information as emergency contacts for customers

What do you bring to the job?
Experience and the responsibility of working with customers
Excellent communication skills
Able to work at home and in an office environment
Clear and courteous phone etiquette
Ability to multi-task
Exceptional attendance is a must
Ability to balance efficiency and quality service
Maintain excellent data entry speed with error-free work
Flexibility with scheduling

 

TRC Staffing is proud to be an Equal Opportunity Employer (EOE). All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

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Details

  • Job Reference: 719335437-2
  • Date Posted: 23 September 2022
  • Recruiter: TRC Staffing
  • Location: Morristown, New Jersey
  • Remote Working: Some remote working possible
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent