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Benefit Officer

Jarrow, Tyne And Wear
£23.00 Per Hour
Job Type
1 Sep 2022
Benefit Officer Key Tasks of the Post: 1. You will assist in the day to day activities concerning council tax benefit and housing benefit administration. You will: Promptly and accurately assess entitlement to all types of benefit. Benefit Officer Periodically review benefit claims and, where appropriate, determine, allocate and notify benefit over/underpayments. Be proactive in identifying potential fraudulent claims and make appropriate referrals in accordance with established procedures. Be familiar with the DWP CIS procedures, including the security of the system. Liaise with internal and external agencies including DWP, Pension Service and Benefit Officer Conduct personal interviews with members of the public. Deal with telephone and written enquiries and provide reception cover as directed. Identify customers' entitlement to other means tested Benefit Officer and offer advice accordingly whilst constantly challenging the way we do things with personal and team experience of best practice. 2. You will assist in the establishment of Benefit Officer to deliver. You must: Be open to effective partnership opportunities. Work with members of your team in meeting outcomes and aims of both the group and individual team members as outlined in the Group Operational Plan and individual PDP's. 3. You will support your team leader in creating a great team. You must: Be self motivated and highly skilled. Be aware of how your team is assessed and how performance is measured whilst demonstrating total professionalism, propriety and valuing diversity. 4. You will make a contribution wherever appropriate. You must: Understand the Council's priorities and how the work of the group and your role contributes to them. Relate your work to Supervisors, Managers and the people of the Borough in a way that makes sense. Happily pitch in to tackle cross-cutting issues and assist others in the group/organisation to fulfil their own corporate contribution. All employees have a responsibility to undertake training and development as required. They also have a responsibility to assist, where appropriate and necessary, with the training and development of fellow employees. All employees have a responsibility of care for their own and others' health and safety. The above list is not exhaustive and other duties may be attached to the post from time to time. Variation may also occur to the duties and responsibilities without changing the general character of the post
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  • Job Reference: 701353718-2
  • Date Posted: 1 September 2022
  • Recruiter: AKTON Resourcing Ltd
    AKTON Resourcing Ltd
  • Location: Jarrow, Tyne And Wear
  • Salary: £23.00 Per Hour
  • Job Type: Contract