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Automotive Client Care Specialist / Service BDC

Location
Sharon, Massachusetts
Job Type
Permanent
Posted
1 Sep 2022

Herb Chambers Lexus of Sharon is seeking a full-time, self-motivated Service representative to join our dealership's Business Development Center.

This position will be responsible for handling Service leads, inbound phone calls and customer retention.

Immediate Opening Available

Job Responsibilities:

  • Receive inbound service calls
  • Contact present customers (phone, email) to maintain and improve customer loyalty
  • Develop a pipeline of service opportunity leads through networking, cold calling, and referrals
  • Work with service and sales department to increase service traffic
  • Stay up to date on active service specials and ongoing Lexus manufacture recalls
  • Properly inform and advise customers on what to expect with their service appointments
  • Outstanding Customer Service

Benefits Include:

  • Health Insurance
  • Dental Insurance
  • Vision, Life, Disability Insurance
  • 401k plan company matching
  • Paid vacation
  • Professional work environment, with job training and advancement opportunities
  • Great opportunities for advancement within our stellar organization

Apply today!

  • Auto dealership Service or Business Development Center (BDC) experience is a plus!
  • Superior communication and customer service skills
  • Solid working knowledge of the Internet and CDK
  • Maintaining a positive, can-do attitude
  • High School Diploma or equivalent
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Details

  • Job Reference: 701327261-2
  • Date Posted: 1 September 2022
  • Recruiter: Herb Chambers Lexus of Sharon
  • Location: Sharon, Massachusetts
  • Salary: On Application
  • Sector: Call Centre / Customer Service
  • Job Type: Permanent